RUCHED DRESSES

Hey beaut, elevate your look with a fierce feminine touch in this slinky pink satin bardot mini bodycon dress. Featuring cut-out and ruched details, you'll look stunning from every angle. Pair this dress with strappy heels and a clutch for the ultimate weekend party vibe. 

Material: 95% Polyester 5% Elastane

Product care: See care label

 

Product Info

  Length: approx 88cm

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

 

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

 

• International orders: return’s must be made within 30-days of delivery date

 

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

 

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

 

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

 

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

 

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Ready to slay the weekend party scene? This bodycon dress is your new go-to, babe. Featuring a stunning bronze material, with ruched detailing and a sassy cut-out front, it's a must-have for your dress collection. Pair it with wedges or clear heels and a mini bag for that ultimate celebrity party vibe.

Product Info 

Material 82% Nylon 18% Elastane

Product care: See care label

 

Length: approx 84 cm / 33”

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

 

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

 

• International orders: return’s must be made within 30-days of delivery date

 

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

 

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

 

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

 

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

 

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Look all the way Lit in this eye catching, head turning bodycon dress. Featuring a wet look material with a ruched design and cut out detail, style with some clear heels, clutch bag and silver jewellery for a glamorous night out.

Material: 92% polyester 8% elastane

Product care: See care label

 

Product care

  Length approx 79cm / 31"

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

 

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

 

• International orders: return’s must be made within 30-days of delivery date

 

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

 

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

 

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

 

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at tania.z@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

 

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at tania.z@kandysclothes.com so we can look into the delay.

OMG, hun! Get ready to turn heads in this Dusty Pink Satin Midi Dress. It's an absolute dream, with a sultry cowl neck and jaw-dropping ruched detailing. The soft touch of slinky satin fabric takes it to the next level of glam. Pair it with some clear strappy heels and a clutch, and you're guaranteed to be the star of the show, earning a million wows. Trust me, you're gonna slay in this!

Material: 95% Polyester 5% Elastane

Product care: see label

 

Product Info

     Length: approx 116 cm / 46"

     Model wears size UK 8/ EU 36/ AUS 8/ US 4

   Model Height - 5ft 7"

 

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

 

• International orders: return’s must be made within 30-days of delivery date

 

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

 

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

 

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

 

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at tania.z@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

 

 Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at tania.z@kandysclothes.com so we can look into the delay.

Head-turner alert! This chocolate velvet dress is EVERYTHING!  With a wrapover design and side ruching, it's guaranteed to stun. Team it up with black or clear strappy heels, simple jewellery, and a mini clutch for a killer look! 

 

Product Info

  Length approx 81.5cm/32" (Based on a sample size UK 8)

  Model wears size UK 10/ EU 38/ AUS 10/ US 6

Model Height - 5ft 5"

 

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

 

• International orders: return’s must be made within 30-days of delivery date

 

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

 

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

 

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

 

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

 

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

 

 

Hey babe! If khaki is your colour, then this midi dress is your new go-to. Featuring a luxe khaki satin fabric with ruched sides and barely-there straps, it's designed to make you look fabulous. Pair it with some clear or black strappy heels for that ultimate party night out vibe. Get ready to turn heads, girl! You’ll be unstoppable!

Material: 95% Polyester 5% Spandex

Product Care: see care label

Product Info

  Length approx 116cm/47" 

  Model wears size medium

Model Height - 5ft 5"

 

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

 

• International orders: return’s must be made within 30-days of delivery date

 

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

 

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

 

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

 

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

 

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Revamp your wardrobe with this stunning dress and ensure all eyes are on you during your night out! Crafted from a captivating powder blue material, it boasts flattering ruched detailing and delicate spaghetti straps. Pair it with some killer clear heels, a mini clutch, and understated jewellery for a look that's sure to steal the spotlight. Get ready to make a statement and turn heads wherever you go!

 

Material: 95% Polyester 5% Elastane

Product care: see label

Product Info

  Length approx 81.5cm/32" (Based on a sample size UK 8)

   Model wears size small

 Model Height - 5ft 5"

 

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

 

• International orders: return’s must be made within 30-days of delivery date

 

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

 

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

 

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

 

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at tania.z@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

 

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at tania.z@kandysclothes.com so we can look into the delay.

Get ready to elevate your weekend party wardrobe and flaunt your figure in this cute nude mini dress. Featuring a slinky ruched bodycon design with thin shoulder straps and side ruching for that perfect curve-hugging fit, we're obsessed. Complete your look with a long cardigan or oversized blazer and a pair of clear heels for a night of fun with your crew. Turn heads and make a statement!

Why customers choose this dress

• Ruching flatters the waist and hips without feeling tight
• Slinky fabric creates a smooth, sculpted look
• Thin straps give a clean, minimal finish
• Nude tone enhances your natural shape and styling options

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Perfect for

Birthdays, date nights, nights out and holidays where you want something flattering but still effortless.

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Fit & feel

• True to size for most
• Soft stretch fabric that moves with you
• Mini length that sits mid-thigh on average
• Fabric looks the same as shown in photos

Most customers choose this dress when they want something flattering, easy to wear and guaranteed to get compliments.

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Product Info

Sizing & Fit

• True to size for most customers
• Designed to contour the body with comfortable stretch
• If between sizes, consider sizing up for a more relaxed fit

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Length

• Mini length
• Sits mid-thigh on average (may vary slightly depending on height)

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Fabric & Feel

• Polyester & Elastane blend
• Soft, slinky stretch fabric
• Smooth feel that moves with you
• Not see-through

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Model Info

• Model wears UK 8 / EU 36 / AUS 8 / US 4
• Height: 5ft 7

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Care

• See care label for full instructions

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Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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1 Free Return – UK Customers Only

We want you to shop with confidence. That’s why we offer 1 free return per customer on orders of £40 or less (UK only).

If your first order isn’t quite right, just let us know within 14 days of receiving it—we’ll cover the return shipping.

After 14 days, our standard return policy still applies (return shipping not included).

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SALE ITEMS

Sale items can be exchanged only—either for a different size in the same item or for another sale item.
Refunds are not available on sale items.

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Return Conditions

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You’ll also need proof of purchase.

To start a return, contact: info@kandysclothes.com

Items sent back without first requesting a return will not be accepted.

Return shipping costs are the customer’s responsibility unless the item is confirmed faulty.

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Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or incorrect.

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Exceptions / Non-returnable Items

• Earrings (for hygiene reasons)
• Beauty and personal care items
• Underwear where hygiene seal has been removed
• Custom or personalised items

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Exchanges

Return the item and place a new order once the return is accepted.

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Refunds

Once your return is received and inspected, we’ll notify you if your refund is approved.

If approved, refunds are issued to your original payment method.

Please allow time for your bank or card provider to process the refund.

 

 

Delivery & Returns

For full details, please see our shipping and refund policies.

UK Delivery
Evri Parcel Shop: 3–5 business days - £3.80
Evri Home Delivery: 3–5 business days - £4.79
Royal Mail Saver: 2–3 business days - £4.99
Free UK Delivery: Orders over £74.98

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International Delivery
Free shipping on orders over £100 (selected countries)
International Tracked: 5–8 business days - £25.00
Canada, New Zealand

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Delivery to Europe
International Tracked - £25.00

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Delivery to USA
Royal Mail International Tracked - £26.00
Free standard shipping (orders over £100)

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Rest of World
Royal Mail International Tracked - £29.90

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Returns

Returns accepted within 14 days of delivery.

Items must be unworn, unused, with all tags attached and in original condition.
We reserve the right to refuse returns that show signs of wear, makeup, tan or scent.

Sale Items
Sale items are final sale and are non-refundable.

1 Free Return (UK Only)
We offer 1 free return per customer on orders £40 or less (UK only).
You must contact us within 7 days of delivery to qualify.
After 7 days, our standard return policy still applies and return shipping is not included.

International Returns
International orders must be returned within 30 days of delivery.

Return shipping costs are the responsibility of the customer unless an item is confirmed faulty.
Original shipping costs are non-refundable.

Faulty Items

If your item is faulty, contact us at info@kandysclothes.com with your order number and images.
Please do not wear the item.

Bring all the luxe vibes and dare to stand out from the crowd with this dress. The Kali Turquoise Strapless Corset-Style Mini Dress is a stunning and eye-catching garment designed to make a bold fashion statement. Featuring a turquoise satin material with a ruched skirt and a corset detail. Style with strappy heels and silver accessories to complete this gorgeous girly fit. 

 

Product Info

Material: 95% Polyester 5% Spandex

Product care: see care label

 

  Length approx 81cm/32" (Based on a sample size UK 8)

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

 

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that only damaged items are eligible for free return, otherwise the buyer is responsible for return postage.

You can always contact us for any return question at info@kandysclothes.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Product Info

Material: 95% Polyester 5% Elastane

Product care: see care label

 

  Length approx: 114cm/45"

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 6"

 

Ruched fashion is here to stay, and we've got the cutest outfit for you! Update your weekend wardrobe with this dusky pink ruched two-piece co-ord set. Featuring a slinky material and ruched detailing, you can style this set with a cropped jacket and high boots for a biker-chic vibe, or pair it with a knee-length trench coat and clear heels. Finish off the look with a silver chain shoulder bag for a show-stopping ensemble. 

Material:  95% Polyester 5% Spandex

Product care: see care label

 

Product Info

  Length approx Overall Length Top 34 cm / 13" Bottom 40 cm / 15"

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 6"

 

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tania.z@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that only damaged items are eligible for free return, otherwise the buyer is responsible for return postage.

You can always contact us for any return question at tania.z@kandysclothes.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Add some soft pastel vibes to your weekend wardrobe with this stunning figure-hugging dress. Featuring a dreamy lilac slinky fabric, a deep plunge neckline, ruched detailing, and a criss-cross tie, it’s a dress you’ll adore! Pair it with strappy heels for a look that will have all eyes on you. 

Material: 95% Polyester, 5% Elastane

Product Care: see care label

Product Info

  Length approx 38cm/15" (Based on a sample size UK 8)

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that only damaged items are eligible for free return, otherwise the buyer is responsible for return postage.

You can always contact us for any return question at info@kandysclothes.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.